The gap between "it works" and "it's working" is where I live.
Field notes from a career spent between the data and the meeting room.
Series
Field Notes
Lessons from a career across consulting, health IT, startups, and government — and the patterns that keep showing up.1 essay →Making It Stick
Why technology adoption is a people problem first — change management, workflow, and the last mile, in any field.2 essays →Practical AI
Putting AI to work beyond the pilot — in government and everywhere else — and knowing what to leave to people.First essay coming soonFollow along
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